Privacy Policy

We gather various types of personal information you may provide through our Service, including:

• Contact Information — name, email, mailing address, phone number
• Account Details — username, password, birth date, preferences
• Purchase Information — order history, billing and delivery addresses
• Gift Recipient Information — name, delivery address, and phone number of gift recipients (with their consent)
• Communications — inquiries, feedback, and survey responses you send us
• Marketing Preferences — your opt-in/opt-out choices for promotional communications

We and our service providers automatically record information about you and your device when you use our Sites:

• Device Information — operating system, browser type, screen resolution, IP address, general location
• Activity Information — pages visited, time on page, navigation paths, access times
• Cookies & Tracking — we use cookies and similar technologies to improve your experience and analyze site usage

Your personal information is used to:

• Deliver, manage, and improve the Service — including processing purchases and managing your account
• Communicate with you about orders, updates, and support
• Send marketing messages about our products (you may opt out at any time)
• Analyze and improve our business operations
• Prevent fraud, enforce our terms, and comply with applicable laws
• Enable login through third-party platforms like Google

We may share your personal information with:

• Service Providers — fulfillment, shipping, payment processing, hosting, analytics, and marketing partners
• Advertising Partners — to display relevant ads on our site and other platforms
• Affiliates — our subsidiaries and related entities
• Professional Advisors — lawyers, accountants, and insurers as needed
• Legal & Compliance — law enforcement or government authorities when required by law
• Business Transfers — in connection with a merger, acquisition, or sale of assets

We do not sell your personal information.

• Marketing Opt-Out — unsubscribe via the link in any marketing email, or reply STOP to text messages
• Account Information — log in to review and update your profile details
• Cookies — manage or disable cookies through your browser settings
• Interest-Based Advertising — opt out through your browser or platform settings
• Location Data — disable precise location access in your mobile device settings

We implement organizational, technical, and physical measures to protect your personal information. However, no internet system is completely secure and we cannot guarantee absolute security of your data.

Our Service is not designed for children under 16. We do not knowingly collect information from children under 16. If we become aware of such collection without verifiable parental consent, we will delete the information promptly.

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request details about the personal information we collect, use, and share
• Request a copy of the personal information we hold about you
• Request deletion of your personal information
• Opt out of interest-based advertising
• Exercise these rights without discrimination

To exercise your rights, email us at info@melekmoon.com. We may need to verify your identity and California residency before processing your request.

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page. Your continued use of the Service following any changes constitutes acceptance of the updated policy.